Capability Statement
Emergency Transport and Towing & the Heavy Rescue Division — contract-ready towing, recovery, and transport for Arizona agencies and enterprises.
Company Overview
Two family-owned Mesa companies operate as one 24/7 dispatch operation: Emergency Transport and Towing handles light and medium-duty towing, roadside assistance, and impound programs across the East Valley, while the Heavy Rescue Division — Emergency Towing Heavy Rescue LLC (USDOT 4004745 · MC 1506139) is our registered motor carrier for heavy towing, recovery, and equipment transport statewide. One phone call reaches every duty class, every hour of the year — GPS-tracked trucks, closest-unit dispatch, and TowBook itemized digital invoicing on every job.
Core Competencies
- Rotation & call-out towing — light, medium & heavy duty
- Accident scene recovery, clearance & load shifts
- Rollover and off-road heavy recovery (winching & rigging)
- Semi-truck, motorcoach, transit & school bus towing
- Landoll traveling-axle equipment & container transport
- Fleet towing under standing vendor agreements
- Private property impound programs (ARS-compliant)
- Abandoned & seized vehicle removal
- Secured storage yard with documented releases
- Statewide heavy response, 24/7/365 live dispatch
- Incident response: scene lighting, traffic control, spill containment
- Law-enforcement rotation towing (TIM-trained drivers)
Differentiators
- One call, every duty class. Motorcycles to loaded semis, buses, and construction equipment — no subcontracting the heavy work out.
- Real 24/7 live dispatch. Agency call-outs are answered by a dispatcher — nights, weekends, and holidays.
- Local, accountable ownership. Family-owned and operated in Mesa since 2001; the owners answer for every job.
- Proven public trust. 4.9★ across 250+ Google reviews and 5.0★ on Yelp — the same crews and standards on every contract call.
- Documentation-first operations. Photo documentation, straight ETAs, and rate confirmation before rollout on every commercial engagement.
- Certified, safety-led crews. TIM-trained drivers, WreckMaster-trained recovery operators, and a heat safety plan covering crews and stranded motorists — BBB accredited with an A+ rating.
Past Performance
Recent representative work includes loaded tractor-trailer recovery on the I-17 grade, motorcoach recovery with passengers aboard, Landoll equipment transport for commercial rental fleets, and winter heavy recovery in the Arizona high country. Detailed case studies with equipment and outcomes are published at Notable Recoveries; agency references and job documentation are available on request.